By Masimba Biriwasha | Global Editor-At-Large | December 30, 2013
Social media is not going away anytime soon whether you like it or not. It’s now the staple food of the Net, multiplying on a daily basis. While it’s virtually impossible to jump on every social media junket out there fact is you can ignore the phenomenon at your own peril especially if you’re in trying to reach huge volumes of people at the lowest cost possible.
The caveat though is with social media platforms getting clogged by the day, it’s becoming harder to be noticed or get your voice heard. To rise above the fray requires astuteness, creativity, hard work, playfulness, consistency and user sensitivity.
Ultimately, the content you produce is the currency that will define your success in the social media universe. Content is the lynchpin to cut through the noise. To help with framing your content, remember the principle of Five Ws and one H. But you need to add a B. to that, that is, short for budget.
That content needs to be on target and to the point. It does not magically come out of thin air, you need budget for it and devote time to producing it. Attention spans are short-lived in the social media space. Only highly-engaging, interesting, funny, thought-provoking content will attract audiences and provoke interaction with a brand, issue or cause. But it’s always to say it. Often times, sharing on social media is self-serving; after all, social media platforms tend to promote narcissism.
If you want to get more value out of the medium especially for marketing or promoting a cause, you’ll have to be adopt a more nuanced approach. You’ve to cut all the narcissistic crap and put your audience first: informative, engaging, and shareable content that is relevant to a user’s location will be a winner. Understanding user location will drive greater ROI in social media efforts. That’s why it’s important for your content to speak directly to a specific target audience.
“Understanding customers’ location patterns will help companies better predict the behavior of their users, thus a chance to market to them in the right place at the right time,” says Kevin Alansky, CMO at SocialRadar.
Micro videos have great engagement power if executed properly. People like video. But it has to tell a good story. Other visual tools such as images and infographics have potential to increase engagement.
Because of the ephemeral nature of social media, it’s important to adopt a constant and consistent strategy. This will help to build rapport with target audiences. Otherwise you risk becoming a victim of out of sight, out of mind. In the social media world, for you to matter, you’ve to keep showing up. Real engagement takes time and attention on a daily basis. Most important, don’t forget to measure and report on your efforts: it’s what will tell you whether your are succeeding or not.